Florsheims Reviews [Apr,2026]: Is It Good for Small Businesses?

Customers frequently complain about difficult and costly return processes. Many reviewers mention unexpected return shipping fees and delays in receiving refunds, with one stating it took "a month to return the shoes to my credit card."

Several reviewers report issues with inconsistent sizing, particularly when ordering online. Customers describe receiving shoes that are either too large or too small despite ordering their usual size, leading to frustration and the need for returns, as one reviewer noted "one pair too big and the other too small."

Some customers express disappointment with the quality of Florsheim shoes, especially compared to their past experiences with the brand. Reviewers cite issues like defects, shoes appearing used, and soles crumbling after light use, with one customer saying, "Material was not flexible, no arch support and the shoe was too long."

Customer service experiences are mixed, with some reviewers praising individual representatives while others report unresponsiveness and rudeness. Some customers express frustration with the lack of assistance in resolving issues, as one reviewer stated the customer service was "pretty rude instead of making it right."

Several customers report issues with order accuracy, including receiving the wrong color or model of shoes. Additionally, some reviewers experienced problems with incorrect shipping addresses, leading to delays and inconvenience, such as one reviewer noting the shoes were sent to the "Wrong Address: Despite clearly specifying my shipping address, they sent the shoes to my billing address."